If you are not completely satisfied with our product, we offer a “No quibbles” money back guarantee. Please email firstname.lastname@example.org to let her know of the return. The goods must be unworn, unmarked and need to be returned in its original packaging. The cost of the return is borne by the person returning the goods. The goods are the responsibility of the sender and we recommend you to use a recorded delivery service. Upon receipt of the goods, we will email you to inform you and make the refund immediately.